Shipping policy

Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • You will receive a confirmation email once your order has been placed, and a shipping notification with tracking details once it has been dispatched.

Shipping Times

  • UK Orders: Estimated delivery within 5–10 business days.

  • International Orders: Estimated delivery within 10–20 business days, depending on location.

  • Please note that shipping times may vary due to customs clearance, courier delays, or high demand.

Shipping Costs

  • Shipping costs are calculated at checkout and vary depending on the product, size, weight, and destination.

  • Some products may qualify for free shipping promotions, which will be clearly stated on the product page.

Tracking Your Order

  • All orders are shipped with tracking. You will receive a tracking link once your order has been dispatched.

  • Please allow up to 48 hours for tracking information to update.

Customs, Duties & Taxes

  • International orders may be subject to import duties, customs fees, and taxes imposed by the destination country.

  • These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Delays & Issues

  • We are not responsible for delays caused by couriers, customs clearance, or circumstances beyond our control (e.g. natural disasters, strikes).

  • If your order is significantly delayed or arrives damaged, please contact us at Vnaleckys@gmail.com and we will work to resolve the issue.

Wrong Address Disclaimer

  • Please ensure your shipping address is entered correctly. We are not responsible for lost packages due to incorrect addresses provided at checkout.

Contact Us

For any shipping questions, please email us at Vnaleckys@gmail.com