Terms of service

Terms of Service

Last updated: 30 September 2025

Welcome to VNA Leckys . By visiting or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our Site.

1. General Conditions

  • By accessing our Site, we confirm that visitors are at least 18 years old (or the age of majority in their jurisdiction).

  • We reserve the right to refuse service to anyone, at any time, for any reason.

  • Prices, product descriptions, and availability are subject to change without notice.

2. Products & Services

  • We make every effort to display accurate product images and descriptions, but we cannot guarantee that a customer’s device will accurately reflect product colours or details.

  • All products are sold “as available.” We may limit or cancel orders at our discretion.

3. Orders & Payment

  • By placing an order, customers agree to provide current, complete, and accurate purchase and account information.

  • All payments must be made through the methods available at checkout.

  • If we suspect fraud or unauthorized use, we may cancel an order and/or contact the payment provider.

4. Shipping & Delivery

  • We currently ship across the United Kingdom, Ireland, and Spain.

  • Shipping times are estimates and may vary depending on location and external factors outside our control.

  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

5. Returns & Refunds

  • Customers may return items within 14 days of delivery.

  • To be eligible for a return, items must be unused, in original packaging, and in the same condition they were received.

  • At this time, we do not exclude any specific product types from returns.

  • For full details, customers should review our Refund Policy.

6. Accuracy of Information

  • We are not responsible if information on this Site is inaccurate, incomplete, or outdated.

  • The material on this Site is provided for general information only and should not be relied upon for making decisions without consulting more accurate sources.

7. Third-Party Services & Links

  • Our Site may link to third-party websites or services not controlled by us. We are not responsible for any third-party content, policies, or practices.

8. Intellectual Property

  • All content on this Site (text, images, logos, graphics, etc.) is owned by or licensed to VNA Leckys. No content may be reproduced, distributed, or exploited without our prior written consent.

9. Limitation of Liability

  • To the maximum extent permitted by law, we are not liable for any damages, losses, or claims arising from the use of our products or services.

  • Our liability shall not exceed the amount paid for the product or service in question.

10. Indemnification

Customers agree to indemnify and hold harmless VNA Leckys, our affiliates, partners, and employees from any claims or demands, including legal fees, arising from violation of these Terms.

11. Governing Law

  • These Terms are governed by the laws of England and Wales.

  • Any disputes will be resolved in the courts of England and Wales.

12. Changes to Terms

We may update these Terms of Service at any time. Changes will take effect immediately upon posting to the Site. It is the responsibility of customers to check this page periodically for updates.

13. Contact Information

For questions about these Terms, please contact us:
Email: vnaleckys@gmail.com
Business Address: Liverpool, Wavertree